How to Troubleshoot Windows Store Error Code 0x8000FFFF?

Nowadays, many users have visited in Windows Store app as it lets Windows users to easily download all free and paid applications like music files and Windows operating systems updates. However, Several Windows users experience many Windows Store app related glitches and errors such as apps cannot be downloaded, the install and download process might congeal the computer; the Windows store app does not opened it and many more.

Therefore, the Windows Store error code 0x8000FFFF occurred after the configuration of the Windows Updates and this error utterly locks the Windows Store. But sometimes, this error occurs when any user tries to set up a newly downloaded app.

Before start troubleshooting the error code 0x8000FFFF, you need to ensure that your system files are working appropriately, your computer system is up to date, and the app you download is compatible with your computer system. Below we explain you few fixes or methods which help you in troubleshooting the Windows Store error code 0x8000FFFF. Try to follow the below-given steps in ascending order to avoid trouble and damages. The steps are discussed below.

Steps to Fix Windows Store Error Code 0X8000FFFF

Method-1: Try to Run Apps Troubleshooter

  1. Firstly, click on the ‘Start’ tab.
  2. Type ‘Troubleshoot’ in the menu search box.
  3. Press the ‘Enter’ key.
  4. Now, from drop-down menu click on the “Windows Store Apps” option.
  5. After that, click on the ‘Run the Troubleshooter’ and wait until the scan finished.
  6. Finally, Windows should report, and the problem is found.

Method-2: Reset the Windows Store Cache

  1. Click the Windows + S keys together on the keyboard to open the start menu.
  2. Then, type “wsreset” in the search box and right-click on it.
  3. After that, choose “Run as Administrator” option.
  4. Now, on the “User Account Control” section, click on “Yes” tab.
  5. Wait until the system is resetting the Store cache.
  6. After completing the process, if the Windows Store window launched it, this indicates that the cache has been automatically reset in your computer system.
  7. Now, Reopen the Windows Store and again try to download the desired files.

If the steps mentioned above don’t help you in fixing the corrupted Windows Store cache and also not help you in troubleshooting the errors the follow the below-given steps to fix it:

  1. Click the Windows + R keys together to open the run command.
  2. Now, enter the below-mentioned command under the run dialogue box:
  • %localappdata%\\Packages\\Microsoft.WindowsStore_8wekyb3d8bbwe\\LocalState
  1. Click on the “OK” tab to implement the command.
  2. Now, look for the folder name “Cache,” right-click on it and choose ‘Rename’ option.
  3. After that, name that Cache folder as “Cache.old.”

In any case, if you are unable to find the Cache folder, click to create it. For this you need to follow the below given steps:

  1. Firstly, right-click on the space of your screen.
  2. And choose New and then click on the folder option.
  3. Then, named as Cache, close the File Explorer window.
  4. Now, click the Windows + I and launch ‘Updates & Security’ option.
  5. After that, choose Troubleshoot option located at the left panel of the screen.
  6. Search out the Windows Store App option.
  7. Lastly, click on the Windows Store App and run a scan.

Ava Williams is a Microsoft Office expert and has been working in the technical industry since 2002. As a technical expert, Harry Williams has written technical blogs, manuals, white papers, and reviews for many websites such as

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